Debt support that helps your customers breathe easy

Snorkl is a conversational AI platform that helps creditors support customers in financial difficulty

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Engaging and servicing customers in financial difficulty is challenging

Only a third of customers engage with any of their creditors (FCA)

Speaking to a human agent

Ashamed
Afraid
Not convenient

Using a self serve portal

Lacking understanding
Not confident enough to take an action

Solve these problems

❌ Debt write offs

The average unsecured lender writes off c.£50 per account annually

❌ Collection costs

Annual collection costs of £100+ per account behind on payments

❌ Regulatory risk

FCA enforcement of fines and customer compensation to increase due to Consumer Duty

With Snorkl

✅ 30-70% increase in engagement

... from customers in financial difficulty driving collections performance

✅ 60–90% cost saving

due to fewer conversations that require a human agent

✅ Confirmation from 100% of experts

... that Snorkl forms part of an effective compliance solution for Consumer duty

Designed for creditors and their customers

Answers debt and money questions

Trained in debt guidance and creditor-specific content, Snorkl helps your customers understand their situation. This helps them get over the initial hurdle to engage, giving them the knowledge and confidence to take action towards their debt.

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Securely designed for your business

GDPR Compliant

Ensures strict adherence to data protection laws

Regulatory Compliance

Designed for businesses with FCA regulation in mind

Quality Assured

Snorkl’s QA framework mitigates AI hallucination and regulation risks

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Have questions or interested to learn more about how Snorkl can help your organisation? Reach out to us, we're happy to help.